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Garron Pty Ltd - Privacy Policy
Effective Date: 29/06/2023
Reviewed: 29/04/2025
Garron Pty Ltd is committed to safeguarding your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) . This Privacy Policy outlines how we collect, use, disclose, and protect your personal and business information, particularly in relation to trading account applications, service delivery, and ongoing customer relationships.
1. What Information We Collect
We may collect the following types of personal and business information:
- Full name and contact details (address, phone number, email)
- Business name, ABN/ACN, and business address
- Billing and payment details
- Bank account information
- Trade references
- Credit history and reports
- Transactional and service history
- Any other information necessary to assess credit applications or provide our products and services
2. How We Collect Your Information
We collect information directly from you when you:
- Apply for a trading account
- Contact us via phone, email, or through our website
- Request a quote or place an order
- Submit trade references or financial details
- We may also collect information from:
- Credit reporting bodies
- Public records (e.g., ABN Lookup)
- Trade references and financial institutions (with your consent)
3. Why We Collect Your Information
We collect, hold, and use your information for purposes including:
- Assessing and processing trading account applications
- Delivering our products and services
- Managing accounts and payment obligations
- Performing credit checks and assessing creditworthiness
- Responding to customer service queries
- Meeting legal and regulatory requirements
- Garron Pty Ltd – Privacy Policy Page 1 of 2
- Garron Pty Ltd – Privacy Policy cont.
4. Disclosure of Your Information
We may disclose your information to third parties when required for business operations or legal compliance, such as:
- Credit reporting agencies (e.g., CreditorWatch, Equifax, illion)
- Debt recovery agents or solicitors (in case of non-payment)
- Financial institutions for payment processing
- Government authorities, where required by law
- We will never sell your information or use it for unrelated marketing without your consent.
5. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure physical and electronic storage systems, staff confidentiality agreements, and restricted access protocols.
6. Access and Correction
You have the right to request access to the personal information we hold about you. If any of the information is inaccurate, incomplete, or out of date, you may request corrections. To make a request, please contact us using the details below. We may require identification to verify your identity before processing your request.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance your browsing experience and collect usage data. You can configure your browser to reject cookies, though this may affect site functionality.
8. Changes to This Policy
We reserve the right to update or amend this policy at any time. Changes will be posted on our website with the effective date noted above. We encourage you to review this policy periodically.
9. Contact Us
For questions, complaints, or access requests related to your privacy, please contact:
Privacy Officer
Garron Pty Ltd
58 Brunel Rd Seaford 3198
info@garron.com.au
03 9786 9366
We take all privacy concerns seriously and aim to resolve any complaints promptly and fairly.